Does this describe your organization?

• When our technology breaks, we fix it.  We'd like to preventatively maintainour systems but can never seem to get ahead of it.
• We have some light IT help - either a part time consultant or an internal resource with other primary responsibilities.
• Basic workstation support is pretty much covered but we need help with our server and network sometimes.
• Nobody is specifically trained to manage technology as a CTO/CIO (Chief Tecnology/Information Officer).
• We're not sure we're making the most efficient use of what we have.
• We try to keep track of IT costs, but it's hard to really know what we spend on it
• There's no real IT budget and no significant documentation
• We've got some ideas about how to recover from a disaster.  We think we're backing up the right data, but would like to be sure.